Our goal is to ensure your complete satisfaction. If for any reason you are not satisfied with your order, you can return part or all of the products you bought.

Product changes are made in the following cases:

1) That the product you received is defective.

2) If you receive different products from the ones you have placed in your order.

3) In case the number - size of a product does not suit you and you want to change with another product.

4) If you wish to replace products you have received, which are not defective, for personal reasons.

In the above cases you should contact by phone at 2381027507 or by email at info@fashionwoman.gr and report the incident.

Returns will not be accepted unless preceded by telephone or electronic communication.

Changes for online orders can be made within 14 days from the date of receipt.

For the change to take place, the products must be in their original condition and packaging, not worn, used, modified or washed, and the tab and barcode removed.

Returned products must be accompanied by the legal document of sale (receipt), which will be enclosed in the package.

For your best service, check the products that arrive to you at the time of delivery for obvious defects of themselves or their packaging.

In cases 1 & 2 the shipping costs are borne exclusively by fashionwoman.gr

In the 3rd & 4th case the cost of transport is borne by the customer. The new order should have a value equal to or greater than the one it replaces.

Shipping costs as well as the difference that will arise from the new order are borne exclusively by the customer.

REFUND

In case you do not want to replace the returned product with another one, you can request a partial or full refund. In the communication between us, you will indicate the reason for the return as well as the IBAN, the bank and the name of the beneficiary. Once the product arrives at our warehouse and is checked that it is in its original condition, we will deposit the refund amount into the account you have given us within 14 working days from the day of receipt of your details. Any bank charges-deductions that arise are solely the responsibility of the customer, regarding his own bank.